GETTING STARTED
Reaching out does not need to feel overwhelming. It can start with one simple message.
You do not need to explain everything straight away. A short message is enough to begin the conversation.
Ask a question, request a free meet and greet, or briefly share what has been happening.
I will reply directly so we can look at availability and what support may suit.
A relaxed 15-minute conversation to ask questions and see if it feels like the right fit.
If counselling feels right, sessions can be arranged in person in Cairns or online.
You can also read more about individual counselling, NDIS counselling, anxiety counselling, or grief counselling.
FREQUENTLY ASKED QUESTIONS
Questions people often ask before starting counselling.
Starting counselling can feel unfamiliar at first. These are some common questions people ask before reaching out.
Do I need a referral for counselling?
No. You can contact Allan directly without a referral.
Do you offer online counselling?
Yes. Online counselling appointments are available across Australia alongside in-person counselling in Cairns.
What can counselling help with?
Counselling may support people experiencing anxiety, grief, stress, emotional overwhelm, burnout, life transitions, disability adjustment, relationship difficulties, addiction concerns, or feeling stuck.
What happens in the first session?
The first session is usually about understanding what has been happening, what support may help, and whether counselling feels like the right fit for you.
Do you offer a free meet and greet?
Yes. A free 15-minute meet and greet is available if you would like to ask questions before booking a session.
How long are counselling sessions?
Most counselling sessions run for approximately 50 minutes.
How much does counselling cost?
Private counselling sessions are $95 per session. NDIS counselling may be claimable for eligible participants depending on plan funding and supports.
Can counselling sessions be funded through the NDIS?
Yes. Counselling may be funded through eligible NDIS plans where supports align with participant goals and approved funding categories.
Do you accept Mental Health Care Plans or Medicare rebates?
Counselling sessions with Allan are not currently Medicare rebated under a Mental Health Care Plan. Private counselling sessions are available directly without a referral.
Are there cancellation fees?
Late cancellations or missed appointments may incur a fee if sufficient notice is not provided. If something unexpected happens, please reach out as early as possible.
Do you work with NDIS participants?
Yes. Counselling support is available for NDIS participants adjusting to injury, diagnosis, disability, emotional pressure, or major life changes.
Is counselling confidential?
Counselling sessions are private and confidential, except in situations where there are serious safety concerns or legal obligations requiring information to be shared.
Do I need to know exactly what to say before contacting you?
No. Many people reach out when they are unsure where to start. A short message is enough to begin the conversation.
Do you offer after-hours appointments?
Yes. After-hours appointments may be available depending on availability.