Counselling without needing an appointment
Send me a message when it suits you. I’ll read what you send and respond personally through secure online chat.
A different way to talk
Some people find it easier to write than to explain everything out loud. Online chat counselling gives you space to slow down, think about what you want to say and put things into words in your own time.
You are communicating directly with me, Allan, a certified counsellor (CPCA). It is not an AI chatbot or automated counselling service.
Why chat to a counsellor online?
Sometimes writing feels easier than saying everything out loud. Online chat counselling gives you another way to talk through what is happening, without needing a phone call, video call or face-to-face appointment.
Take your time
You do not have to find the right words immediately. Write when you are ready and take time to think about what you want to say.
Secure messaging
Counselling takes place through the secure Halaxy patient portal rather than ordinary text messages or social media.
Fits around your day
Send a message when it suits you. I respond Monday to Friday, usually within one business day.
How it works
Send a message
Write when it suits you. You do not need to wait for a scheduled counselling appointment.
I read what you send
Take your time explaining what is happening instead of trying to fit everything into one conversation.
I respond personally
I respond during business days, usually within one business day, using the counselling time included in your monthly membership.
Chat counselling may suit you if...
- You find writing easier than talking
- Phone or video calls make you anxious
- You need time to think before responding
- You struggle to explain everything in one session
- You prefer support from your own space
- You want counselling that fits around daily life
What can we talk about?
Chat counselling can be used to work through many of the same things we might talk about in a regular counselling session.
- Anxiety and overthinking
- Stress and burnout
- Relationships and boundaries
- Grief and loss
- Trauma and difficult experiences
- Disability adjustment
- Confidence and self-worth
- Feeling overwhelmed or stuck
One simple monthly plan
Month-to-month. No long-term contract.
- Secure online counselling through Halaxy
- Send messages when it suits you
- Up to 120 minutes of counsellor time each month
- Counsellor time includes reading messages, counselling responses and brief clinical documentation
- Responses Monday to Friday
- Usually within one business day
- Unused counselling time does not roll over to the next month
- Cancel before your next monthly payment
Chat counselling is not a crisis service
If you need immediate crisis support in Australia, Lifeline is available 24 hours a day.
Call 13 11 14 or text 0477 13 11 14.
If your life or somebody else's life is in immediate danger, call Triple Zero (000).
You do not need the perfect words
A short message is enough. Let me know you are interested in online chat counselling and we can work out whether it is the right fit for you.
Text Allan: 0423 763 712