Counselling Fees Cairns & Online
Clear, straightforward counselling fees
Know what counselling costs before you book.
Choose a 50-minute counselling session or ongoing online chat counselling, depending on what works best for you.
Two simple options
Book a regular counselling appointment or choose ongoing online chat counselling.
Individual Counselling
- Face-to-face in Cairns
- Phone counselling
- Video counselling
- Individual support focused on what matters to you
Online Chat Counselling
- Send messages when it suits you
- Secure online messaging
- One considered counselling response each business day
- Responses Monday to Friday
- Usually within one business day
- Month-to-month
Free 15-minute meet and greet
Not sure which option is right for you? Have a short conversation with me first.
15-minute introductory conversation
Ask questions, tell me a little about what you are looking for and see whether counselling with me feels like the right fit.
Book a Free Meet and GreetWhat's included in a counselling session?
Before
- Simple booking process
- Appointment reminder
- Session preparation where required
During
- 50 minutes of individual counselling
- Time to talk without being rushed
- Practical strategies where useful
After
- Clinical documentation
- Resources where appropriate
- Clear next steps if you continue
Counselling without needing a set appointment
How does the monthly membership work?
You can send me messages through the secure Halaxy patient portal when it suits you.
I read what you have sent and provide a personal counselling response on business days, usually within one business day.
This can suit people who find writing easier than talking, need more time to think about what they want to say, or prefer counselling that fits around everyday life.
Using NDIS funding for counselling
Can I use my NDIS funding?
Depending on your NDIS plan, your goals and how your funding is managed, you may be able to use NDIS funding for individual counselling.
If you are unsure, contact me before booking and I can explain the counselling service and what information you may need to check against your plan.
The $295 monthly online chat counselling membership is currently offered as a private-pay service rather than an NDIS monthly subscription.
Ask About NDIS CounsellingYou do not need to be an NDIS participant
Private clients can book directly. You do not need a GP referral or Mental Health Treatment Plan to make an appointment.
Counselling pricing FAQs
How much is a counselling session?
Individual counselling is $110 for a 50-minute session.
Is phone or video counselling the same price?
Yes. The $110 fee applies to face-to-face, phone and video counselling appointments.
How much is online chat counselling?
Online chat counselling is $295 per month and is offered month-to-month.
Is online chat counselling live?
No. You can send messages when it suits you and I respond during business days. The service is not monitored continuously.
Where does chat counselling happen?
Online chat counselling takes place through the secure Halaxy patient portal rather than ordinary SMS.
Do I need a GP referral?
No. You can contact Strong Foundation Support directly and book counselling without seeing your GP first.
Can I claim a Medicare rebate?
No. Strong Foundation Support counselling does not attract a Medicare rebate and cannot be claimed through a Mental Health Treatment Plan.
Is there any additional time charged?
Where additional non-face-to-face work is required for session preparation or clinical documentation, up to 15 minutes may also be billed.
What if I need a report, letter or form?
Reports, letters, forms or other work requested outside your counselling appointment may involve an additional fee. I will discuss this with you before starting the work.
What is the cancellation policy?
Please provide at least 24 hours' notice if you need to cancel or change a counselling appointment. Late cancellations or missed appointments may incur a fee.
Choose what works best for you
Book a 50-minute counselling appointment or find out whether ongoing online chat counselling might suit you better.